Tour Cancellations & Refund Policy | HeliNY

Tour Cancellations & Refund Policy

HeliNY may need to cancel your flight in case of bad weather (heavy rain & snow, low cloud ceilings, dense fog, lightning, extreme winds) or last minute airspace restrictions. Should your flight be cancelled we will do our best to reschedule your flight to an alternate date. If you are unable to reschedule your flight it is fully refundable if booked through

If you choose to reschedule your booking you may do so at no charge at least 24 hours in advance of your flight time.

  • Any reservation rescheduled within 24 hours is subject to a $50 penalty fee per passenger.
  • Reservations may not be rescheduled within 1 hour of the flight time.

If you choose to cancel your flight the following cancellation policy applies when booked at

  • The flight is non-refundable within 24 hours of your scheduled flight time.
  • If you do not arrive for your scheduled flight it is non-refundable within 24 hours of your schedule flight time AND cannot be rescheduled.

If you have any questions or concerns regarding our cancellation & refund policy please contact us at 212-355-0801.