Wenn Sie Ihren Flug stornieren müssen, kontaktieren Sie uns bitte vorab per E-Mail oder telefonisch unter (212) 355-0801.
Rückerstattungsrichtlinien für Sperrdaten: Um allen Kunden gegenüber fair zu sein, haben wir für Sperrdaten keine Rückerstattungen eingeführt, da diese Daten stark nachgefragt sind und Stornierungen die Buchungschancen anderer beeinträchtigen können. Darüber hinaus trifft HFS im Vorfeld von Zeiten mit hoher Nachfrage Vorkehrungen mit internen Mitarbeitern sowie verschiedenen Lieferanten und Partnern. Daher können wir während Sperrdaten keine Rückerstattungen gewähren.
Wenn Sie während dieser Zeiträume stornieren oder umbuchen müssen, stellen wir Ihnen eine Fluggutschrift aus, die innerhalb von 12 Monaten nach dem Kaufdatum eingelöst werden muss. Änderungen müssen mindestens 72 Stunden vor Ihrem geplanten Flug erfolgen, damit keine zusätzlichen Gebühren anfallen.
Standard-Stornierungsbedingungen (außerhalb der Sperrzeiten)
Reiseschutz
Wir bieten unseren Gästen gerne Buchungsschutz mit der Allianz Reiseversicherung, einer weltweit führenden Reiseversicherungsmarke mit 24/7-Support. Sollten Sie Ihre Veranstaltung aufgrund einer versicherten Krankheit, Verletzung, eines Verkehrsunfalls oder aus anderen versicherten Gründen nicht wahrnehmen können, haben Sie möglicherweise Anspruch auf eine vollständige Rückerstattung Ihrer Buchung. Außerdem erhalten Sie rund um die Uhr kompetente Unterstützung bei reisebezogenen Fragen.
Mehr erfahrenKostenloses Angebot anfordern
Es gelten die Allgemeinen Geschäftsbedingungen und Ausschlüsse. Versicherungsschutz wird von der BCS Insurance Company oder der Jefferson Insurance Company gewährt. Die AGA Service Company ist der lizenzierte Anbieter und Verwalter dieser Versicherungspläne. Die Versicherungspläne beinhalten Versicherungsleistungen und Assistance-Services. Kontaktieren Sie die AGA Service Company unter 800-284-8300, 9950 Mayland Drive, Richmond, VA 23233 oder per E-Mail an customerservice@allianzassistance.com.
Umbuchungsbedingungen
Richtlinie zu höherer Gewalt: HeliNY übernimmt keine Haftung für unvorhergesehene Umstände außerhalb seiner Kontrolle, einschließlich, aber nicht beschränkt auf präsidiale oder behördliche Maßnahmen, widrige Wetterbedingungen, nationale oder regionale Notfälle oder mechanische Probleme, die Ihren Flug beeinträchtigen könnten. In solchen Fällen erfolgt keine Rückerstattung. Sie haben jedoch die Möglichkeit, Ihren Flug innerhalb von 12 Monaten nach dem ursprünglichen Kaufdatum umzubuchen.
No-Show-Richtlinie: Bei Nichterscheinen erfolgt keine Rückerstattung. Eine einmalige Umbuchung ist innerhalb von 12 Monaten nach dem Kauf gegen eine Gebühr von 100 $ pro Person möglich, je nach Verfügbarkeit.
Recognition from the Tour Operators Program of Safety underscores HeliNY's aviation safety and operational excellence leadership 1HeliNY - helicopter sightseeing, charter, and medical transport services NEW YORK, NY, UNITED STATES, November 5, 2025 /EINPresswire.com/ -- HeliNY, New York City's premier provider of helicopter sightseeing, charter, and medical transport services, is proud to announce that it has been awarded certification from the Tour Operators Program of Safety (TOPS)—the nation's most respected safety accreditation program for helicopter tour operators. This distinction marks a significant milestone in HeliNY's commitment to safety, pilot training, and operational integrity. HeliNY is the sole helicopter operator in the New York metropolitan region holding this elite certification. TOPS is an independent nonprofit organization that sets the gold standard for air tour safety—surpassing even FAA requirements. Earning the designation requires compliance with a comprehensive set of safety benchmarks covering pilot qualifications, maintenance programs, risk management systems, and overall safety culture. Certified operators must also undergo annual third-party audits to ensure full compliance and continuous improvement. “We congratulate HeliNY for passing our stringent air tour certification process and becoming a member operator,” said Christopher Young, Executive Director at the Tour Operators Program of Safety (TOPS). “All of our member operators voluntarily hold themselves to a much higher safety standard than other industry operators, and we are thrilled to welcome HeliNY into this organization.” "Being recognized by TOPS is a tremendous honor," said Paul Blodgett, CEO of HeliNY. "It reinforces our belief that unforgettable experiences start with uncompromising safety. As the largest sightseeing helicopter operator in the New York metro area, maintaining the highest levels of safety training and oversight is not just our responsibility—it's our identity." Since 1994, HeliNY has served the New York City metro area with a state-of-the-art fleet of Bell helicopters, operating from two key departure points: the Downtown Manhattan Heliport and Linden Municipal Airport in New Jersey. With over 80,000 collective pilot hours and 78,000 passengers flown annually, HeliNY has earned a reputation as one of the most trusted names in urban air tourism. The achievement of TOPS Certification provides an additional layer of confidence for passengers who choose HeliNY for sightseeing tours, private charters, regional getaways, or medical transportation—knowing their experience meets the industry's highest safety and operational standards. Key Standards Required for TOPS Certification - Annual independent safety audits - Implementation of proactive Safety Management Systems (SMS) - Pilot training and maintenance programs that exceed federal regulations - Transparent reporting and continuous safety enhancement To learn more about the Tour Operators Program of Safety, visit topssafety.org. About HeliNY Founded in 1994, HeliNY (Helicopter Flight Services, Inc.) is the largest sightseeing helicopter operator in the New York metropolitan region. The company provides world-class sightseeing tours, private charters, and medical transport services from Manhattan and New Jersey. Known for its modern Bell 407 fleet, experienced pilots, and exceptional service, HeliNY delivers a range of unforgettable flight experiences—from scenic skyline tours to luxurious regional escapes. Learn more at heliny.com. About TOPS The Tour Operators Program of Safety (TOPS) is the leading independent safety certification for helicopter tour operators across the United States. Through rigorous standards, transparent audits, and a collaborative approach to risk management, TOPS ensures that participating operators maintain the highest levels of safety, maintenance, and operational excellence. Learn more at topssafety.org. Bert Solivan HeliNY (Helicopter Flight Services, Inc.) berts@heliny.com
Highlighting HeliNY’s Strong Safety Culture and Commitment to Exceptional Guest Experiences NEW YORK, Dec. 8, 2025 /PRNewswire-PRWeb/ — HeliNY, a leading helicopter sightseeing, charter, and medical organ transport operator in the New York metro region, today announced it has achieved WYVERN Wingman certification, one of the aviation industry’s most respected safety designations. The certification was granted on December 2, 2025, following successful and ongoing collaboration in the Flight Leader Program, which validates HeliNY’s operational excellence, pilot training, maintenance programs, and Safety Management System. HeliNY is the first helicopter operator at the Downtown Manhattan Skyport (JRB) to meet the heliport’s newly enhanced safety standards, which took effect on September 1, 2025. Located at Pier 6 on the East River, JRB requires all operators to undergo an annual third-party safety audit, the results of which are provided to Downtown Manhattan Skyport. These results may also be shared with the New York City Economic Development Corporation (NYCEDC). In its certification notice, WYVERN stated: “We congratulate HeliNY for demonstrating compliance with the WYVERN Wingman Standard. Their validated SMS and strong participation in the Flight Leader Program reflect a commitment to continuous improvement and operational excellence.” Paul Blodgett, CEO of HeliNY, said: “We are deeply proud to achieve WYVERN Wingman certification, and we extend our sincere thanks to the WYVERN team for their partnership and the meticulous audit process. This recognition—coming just weeks after our TOPS certification—underscores our unwavering commitment to operating at the highest levels of safety and professionalism. As the first operator at the JRB to meet these enhanced safety standards, this achievement marks a major milestone for our company and offers every guest added confidence when they fly with us.” This milestone follows HeliNY’s November certification from the Tour Operators Program of Safety (TOPS), marking two significant safety achievements this quarter. About HeliNY Founded in 1994, HeliNY (Helicopter Flight Services, Inc.) is the largest sightseeing helicopter operator in the New York metropolitan region. The company provides world-class sightseeing tours, private charters, and medical transport services from Manhattan and New Jersey. Known for its modern Bell 407 fleet, experienced pilots, and exceptional service, HeliNY delivers a range of unforgettable flight experiences—from scenic skyline tours to luxurious regional escapes. Learn more at heliny.com. About WYVERN WYVERN is an ISO-9001-certified global leader in aerospace safety-risk management. Founded in 1991, the company delivers industry-leading audits, certifications, coaching, and safety-intelligence solutions that help organizations elevate performance and strengthen safety culture. WYVERN’s Wingman Standard and Flight Leader Program are trusted worldwide as benchmarks of aerospace excellence. To learn more about the WYVERN Wingman Certification, visit https://www.wyvernltd.com/wingman-and-certifications-2025/. Media Contact Bert Solivan, HeliNY (Helicopter Flight Services, Inc.), 1 201-679-2289, berts@heliny.com, https://heliny.com/ SOURCE HeliNY (Helicopter Flight Services, Inc.)
