Our number one priority is the safety of our passengers, pilots and employees. We are closely monitoring information provided by both local and federal governments, as well as the CDC to ensure that our operations are as safe as possible during the coronavirus pandemic. Please find information on our additional health and safety protocols below, including the option to sign up to our mailing list for updates!
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Tour Operations
Health & Safety Protocol
Our Pilots and Employees
1. If a staff member or pilot exhibits any symptoms of Covid-19, they will not report to duty.
2. While on duty, staff will wash their hands or use hand sanitizer often, especially after handling any bags or any high touch surface.
3. Masks must be worn at all times while on duty.
Our Passengers
1. If staff deem it appropriate, a touchless thermometer will be used to take a passenger’s temperature before boarding their flight. If a passenger’s temperature is above 100.4, there will be additional screening and the passenger may be refused service.
2. Passengers will be required to wear a face mask during their entire experience. They may provide their own mask or HeliNY will provide a mask for them.
3. Bookings will need to be prepaid when made in advance.
4. At least one name, phone number and email will be requested per group to allow contact tracing.
Our Helicopters
1. A deep clean using EPA approved chemicals will be done at the beginning and end of each day.
Our Lobby
1. Our lobby will be frequently cleaned and sanitized.
2. Hand sanitizer will be available to all passengers.
These policies aim to mitigate the risk of transmission of Covid-19. We ask that all of our clients follow these guidelines to ensure the safety of our staff, fellow passengers and themselves.
These policies are subject to change to be in line with any updated local and federal policies.
Charter Operations
Health & Safety Protocol
Our Pilots and Employees
1. If a staff member or pilot exhibits any symptoms of Covid-19, they will not report to duty.
2. While on duty, staff will wash hands or use hand sanitizer often, especially after handling any luggage or any high touch surface.
3. Masks must be worn at all times while on duty.
Our Passengers
1. Passengers will be required to wear a face mask during their entire experience. They may provide their own mask or HeliNY will provide a mask for them.
2. Passengers will have all doors opened for them to limit touch points.
Our Helicopters
1. A deep clean using EPA approved chemicals will be done at the beginning and end of each day.
These policies aim to mitigate the risk of transmission of Covid-19. We ask that all of our clients follow these guidelines to ensure the safety of our staff, fellow passengers and themselves.
These policies are subject to change to be in line with any updated local and federal policies.