Reservations are not required but highly recommended. If you arrive at the heliport without a reservation you may have to wait for an available flight or schedule a flight later in the day. Due to limited availability we would recommend booking at least 2 weeks in advance. If you book online you can receive discounted rates at least 2 days in advance. During peak times (Christmas, New Years and Easter) we would recommend booking further in advance due to high demand.
We would recommend booking earlier in your trip in case we need to reschedule your flight due to weather conditions.
If your flight is canceled due to poor weather you can either receive a full refund or reschedule your flight for another day at no additional cost. We will do our best to notify you as soon as we know your flight will be canceled; the weather in New York can change quickly so this may be last minute.
We may cancel our flights in dense fog, low clouds, poor visibility, lightning, extremely gusty winds and heavy rain or snow. The temperature outside has no effect on flight conditions as the helicopters are equipped with both heat and air conditioning.
If there is light rain that doesn’t affect visibility, then we may still be able to fly. In the case of bad rain or fog we may need to cancel flights. We will always try to reschedule your flight; if you are unable to reschedule your flight it is fully refundable.
If you need to cancel your flight we require you to email or call our office at least 24 hours in advance on (212) 355-0801. If you cancel your flight within 24 hours it is non-refundable.
You can reschedule your flight at no charge if you contact us more than 24 hours in advance of your flight time. If you contact us within 24 hours there is a $50 per passenger fee to reschedule your flight. Flights cannot be rescheduled within an hour of the flight time.
You can fly if you are pregnant, we recommend checking with your healthcare provider if you have any concerns.
Our staff can assist you into the helicopter and will bring your wheelchair to and from the Heliport while you are flying. You will need to be able to sit in one of the seats in the helicopter with your legs bent. Please email us on info@heliny.com to let us know you will require additional assistance.
The final seating in the helicopter is determined by the weights of all passengers in the flight. You can request a seat but we are unable to guarantee your seat in advance.
Children 2 years old and up are full price as due to FAA regulations they need to sit in their own seat. Children under 2 years of age must sit in an adults lap at no charge.
Our pilots will do their best to point out the major sites and answer your questions but their main focus is to keep you safe in the air.
We are a 5 minute walk from the South Ferry subway station; this is the last stop on the 1 train Downtown. If you are using Google Maps enter “Downtown Manhattan Heliport” as the address. If you are using a GPS device sometimes our address isn’t recognized, please use 25 South St, New York, NY 10004, which is across the street.
From Times Square it takes about 30 minutes to reach the Heliport by subway or taxi. Keep in mind that any travel after 4pm will take longer due to commuter traffic.
There is no parking at the heliport but there is a parking garage at the intersection of South Street & Whitehall Street, South St & Old Slip Rd or at the South Street Seaport (Pier 17).
Any time of day is good to fly depending on the weather. We usually recommend booking around your schedule because the weather is unpredictable. Keep in mind that during the winter months the sun sets earlier and can affect the tour.
Our flights are almost always fully booked, the only way to guarantee a private tour is to reserve all 6 seats in the helicopter. There is no additional discount for this option.
The weight limit is 275lb per passenger, passengers who weigh more than this or close to this may have to wait for a flight that can safely accommodate their weight. We cannot offer a tour if a seat belt extender is required.
Due to safety precautions you may not take your own pictures while walking from the Heliport to the helicopter. Once inside the helicopter you can take your own pictures. Our staff will take a picture of you in front of the helicopter that can be purchased as a print or digital copy after your tour.
Only cameras, cell phones and sunglasses may be taken on the helicopter. All bags, hats and scarves may be left in a locker available to you at no charge.
The City of New York has strict regulations on the Helicopter Tourism Industry that does not allow us to fly over any part of New York City. All of our tours fly above the Hudson River and New York Harbor.
Due to airspace restrictions around the Statue of Liberty the closest we can fly to Liberty Island is half a mile.
Our tours fly between 1500ft and 2000ft.
We ask you to check-in 30 minutes prior to your scheduled flight time to ensure that all of our flights depart on time. If you are running late then we may not have you ready for your flight to depart on time and you may miss your flight. We will always do our best to accommodate you on a later flight if available; however we cannot guarantee that you will be able to fly. Please contact us on 212-355-0801 as soon as you think you may be late.
Taking a helicopter is an amazing experience offering breathtaking views of New York City. However, if you are concerned about your fears of flying, heights or enclosed spaces this may not be the best option for you.